Terms of Service
Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined under the following conditions. These definitions apply whether used in singular or plural.
Definitions
For the purposes of these Terms of Service:
• Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Joey and Clo, [Full Address with Pincode].
• Service refers to the Website.
• Website refers to Joey and Clo, accessible at https://joeyandclo.com/.
• Goods refer to the items offered for sale on the Website.
• Orders mean a request by You to purchase Goods from Us.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such an individual is accessing or using the Service, as applicable.
Acceptance of Terms
By accessing or using the Service, You agree to comply with and be bound by these Terms of Service. If You do not agree with any part of these Terms, You must not use the Service.
Accounts
To access certain features of the Website, You may be required to create an account. You are responsible for maintaining the confidentiality of Your account information and for all activities that occur under Your account.
You agree to:
• Provide accurate, current, and complete information.
• Notify Us immediately of any unauthorized use of Your account.
• Not share Your account credentials with anyone else.
We reserve the right to suspend or terminate accounts that violate these Terms.
Purchases & Orders
When You place an Order, You agree that:
• You are legally capable of entering into a binding contract.
• All information provided is accurate and complete.
We reserve the right to refuse or cancel an Order at any time for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
Pricing & Payment
All prices listed on Our Website are in Indian Rupees (INR) and are subject to change without prior notice. Payments must be made using the accepted payment methods displayed at checkout.
We reserve the right to:
• Adjust pricing at any time.
• Cancel any Order due to pricing errors.
Shipping & Delivery
Orders are processed within 5–7 business days, excluding weekends and public holidays. Estimated delivery times and shipping charges are displayed at checkout. Same-day or next-day delivery may be available for certain local areas. Delivery delays may occur due to unforeseen circumstances. Please refer to Our Shipping Policy for detailed information.
Returns & Refunds
We do not accept returns, except in the case of defective or damaged Goods. You must provide a proper unboxing video and clear photos as proof within 48 hours of receiving the Goods. Returns are inspected by Our team before approval.
We offer exchanges for sizing issues only, subject to the product being unused and in its original packaging.
Order cancellations are accepted within 48 hours of placing the order, and within 24 hours if the Goods are custom-made or personalized.
Please refer to Our Return and Refund Policy for full details.
Intellectual Property
The Website and its original content, features, and functionality are owned by Joey and Clo and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without Our prior written permission.
Prohibited Activities
While using Our Service, You agree not to:
• Violate any laws or regulations.
• Use the Service for fraudulent or misleading activities.
• Distribute malware or engage in hacking activities.
• Post harmful, offensive, or unlawful content.
• Attempt to interfere with the Website’s security or functionality.
Limitation of Liability
To the maximum extent permitted by law, We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from Your use of the Service.
Indemnification
You agree to indemnify and hold harmless Joey and Clo and its affiliates from any claims, damages, or expenses resulting from Your violation of these Terms or misuse of the Service.
Termination
We may terminate or suspend Your access to the Service immediately, without prior notice, if You breach these Terms. Upon termination, Your right to use the Service ceases immediately.
Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be resolved in the courts of [City, State].
Changes to Terms
We reserve the right to modify or replace these Terms at any time. Any changes will be posted on this page, and continued use of the Service after such changes constitutes acceptance of the updated Terms.
Contact Us
If You have any questions about these Terms of Service, please contact Us:
• Email: [abc@gmail.com]
• Phone: +91 1234567890
• Address: Joey and Clo, [Full Address with Pincode]
Key updates covered:
• Processing time updated to 5–7 days.
• Clear note that returns are only for damaged/defective items with proof.
• Exchanges only for sizing issues.
• Cancellation rules updated.